Key Skills for Performance Conversations

Are you a manager looking to improve your performance conversations and drive better results? Effective performance conversations require essential skills that every manager should have. In this course, you’ll enhance your active listening skills to encourage team participation. Then, you’ll strengthen discussions by facilitating joint decision-making and mediating disagreements. Finally, you’ll learn to use supportive coaching to ensure your team is set up for success. After this course, you’ll have the skills to lead more productive, collaborative, and motivational performance conversations.

This course is part of the Performance Conversations Pocketbook series, a series that provides tips, tools, and techniques to bring about outstanding employee achievement through focused and motivational conversations.