Keeping Your Composure in Negotiations

It’s essential to understand the art of interpersonal communication during negotiations. In this course, you’ll explore ways to recognize hidden motives in negotiation. You’ll also examine guidelines for active listening and strategies for interpreting and responding to nonverbal cues. By the end of this course, you’ll have practical strategies to secure deals while maintaining composure and professionalism.

This course is part of the Negotiator’s Pocketbook series, a series with tips and techniques to help you negotiate the best deal.