Kaplan and Norton’s Balanced Scorecard and Strategy Map

This ‘Kaplan and Norton’s Balanced Scorecard and Strategy Map’ micro-learning course will introduce you to this alternative approach to traditional performance measurement methods. The ‘Balanced Scorecard’ tool was developed by Kaplan and Norton as a top-down method for defining and monitoring your company’s goals. Essentially, the aim is to measure organisational performance, which will aid you in implementing strategy, help streamline processes, inform and motivate employees, and increase customer satisfaction. If you’re ready to try a new approach, let’s get started.