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People make processes work, but good people are increasingly difficult to find. And keeping those good people excited, motivated, and performing at their best requires well-designed jobs that meet the needs of employees. This course is part of the Improving Efficiency Pocketbook series, a series that provides tips and techniques on how to analyze and improve your processes to save time, money, and resources. In this course, you’ll learn how good job design can help keep employees motivated while still working to improve processes and exceed performance objectives. After taking this course, you’ll be able to recall ways to design jobs for efficiency, explain the five characteristics of enriched job satisfaction, and implement employee empowerment strategies
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