Introduction to LEAN SIX SIGMA

Project management has benefited greatly by two process improvement strategies ‚- Six Sigma and the Lean approach. Six Sigma is a data-driven methodology that reduces errors while perfecting the quality of products and services. The Lean process is more about streamlining workflow. Psychologist Eve Ash explains simply how Lean Six Sigma combines these two improvement processes to reduce defects, improve customer satisfaction and bottom-line results, thus creating a competitive advantage.