Interpreting Emotions

In this topic, we will discuss how to understand and interpret emotions and body language.
Emotional intelligence in the workplace starts from the inside out with each individual. It is about acknowledging different aspects of your feelings and emotions and taking the time to work on the elements of self-awareness, self-regulation, motivation, empathy and social skills.
Emotions influence employees’ commitment, creativity, decision-making, work quality, and likelihood of sticking around—and you can see the effects on the bottom line. So it is important to monitor and manage people’s feelings as deliberately as you do their mindset.
To understand emotions, the visual system works together with other parts of the brain.