Information Gathering

The first step in the creative problem solving process is to gather information about the problem. In order to effectively solve the correct problem, you need to know as much about it as possible.
Gathering information is the most important part of the critical thinking process. Getting all of the information you need to make a decision will always lead to the best outcome.
The purpose of information gathering is to support the planning of your organization’s work to become more fully inclusive. It is important to look at available facts — objective information, including demographics and best practices.