Indispensable: Build and Lead a Company Customers Can’t Live Without | James Kerr

James M. Kerr wrote Indispensable for one type of reader: a business professional who wants to make a difference in their organization. Its intent is to provide you with a framework that you need to help your business become so outstanding that it befits holding indispensable moniker. Leadership is vital to helping businesses become indispensable. Regardless of your rank or position, you must be able to provide a captivating vision, active direction-setting, enlightened coaching, and a collaborative environment to the people you work with and serve. This book teaches you how to do just that.