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Gain valuable insight on how to develop your emotional balance in order to increase your self confidence, build trust with others, handle stress better, and resolve conflict more effectively. This course includes a self-evaluation that you can use to determine your level of self-awareness, which is one of the key factors for emotional balance. You’ll also learn how to manage your emotions during stressful situations to maintain your professionalism and productivity at work, as well as conflict resolution techniques to defuse tense emotions in yourself and others.This course will take approximately 15 minutes to complete. We recommend you take this course after watching Impact of Emotions in The Workplace: Part A.
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