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Emotions play an important role in employee productivity. In this course, you’ll learn why they should be properly expressed and managed for the benefit of you and your company. You’ll learn about the risks of poorly managed emotions on the individual, the team, and the business as a whole. Then, you’ll develop a deeper understanding of the impact of emotions on the human body, and the relationship between emotions, conflict and trust.Take Impact of Emotions in The Workplace (Part B) to further your understanding of emotions in the workplace, including how to establish emotional balance, manage stress, and resolve conflict.
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