Identifying Customer Types: Hands-Off Shoppers

This short video course will help you prepare for customers who expect you to do everything for them, which is sometimes a really good thing. As you’ll soon see, hands-off shoppers can be more fun to work with than they might first appear. You’ll also see a customer service representative get into an argument with someone who isn’t actually there. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way.