Human-Centered Communication: A Business Case Against Digital Pollution | Ethan Beute, Steve Pacinelli

Across most virtual channels, we lose clarity in our interactions - with tone, intent, and meaning becoming more difficult to express and discern. Many people often find themselves misunderstanding others or even misunderstood themselves. All of this miscommunication leads to people becoming confused or frustrated. In Human-Centered Communication: A Business Case Against Digital Pollution, Ethan Beute and Stephen Pacinelli explore the problems and how we can move toward becoming more human-centric in our communication methods to bring about more meaningful interactions in everyday life.