How motivation can fix public systems | Abhishek Gopalka | TED Talk

The eye-opening TED Talk “How motivation can fix public systems,” by Abhishek Gopalka is about improving the healthcare in Rajasthan, a large state in India. Gopalka explains the crippling state of the healthcare system, with high rates of babies dying and people not wanting to go to government hospitals. The problem was lack of accountability, which means that no one was taking responsibility for the failures in the system. The solution was to involve citizens by making promises to them and putting those promises on the walls of hospitals. As a result, more doctors were available, medicines were stocked, and more people started visiting the hospitals. We learn that ultimately, motivation is an important part of fixing problems in public systems.