Hotels and Inns: Housekeeping – 01. Cleaning Guest Rooms

As Part One in our series, the Hotels and Inns: Housekeeping – 01. Cleaning Guest Rooms covers basic standards and procedures for cleaning guests rooms to help you do your job safely and successfully. In this course, we’ll start by reviewing how to stock your trolley and what items to include. From there, we’ll provide best practices when it comes to cleaning guest rooms, including how to enter, how to fill in an occupancy report, what to clean, what to remove, what to check for, and more.

This course will also offer tips on dusting rooms, what to do after you’ve finished cleaning, as well as tips on turndown service and doing laundry. This course includes a video presentation, downloadable material for future reference and a self-assessment quiz to review your knowledge.