Handling Voicemail Messages

Voicemails are a great tool to have in this age of technology, especially since the employee may not always be at their desk or may be busy taking calls from another customer.
A friendly tone of voice is one of the most important things when it comes to communicating successfully on the phone and practicing good phone etiquette. Practicing this tone of voice will help you when you need it most.
In this course, you will learn both the unprofessional and the professional voicemail. As well as, know the etiquette of the voicemails.