Handling Difficult People

Unfortunately, we all have to navigate ‘Handling Difficult People’ during our careers; this micro-learning course is here to make that easier. In this course, you will learn the importance of discovering the factors that motivate your team members, such as their career aspirations and the stage of life that they are on. This pill also explains the importance of streamlining your management approach and discusses the best way to tackle performance issues in a timely manner. Addressing these issues in a way that is constructive and can improve their overall performance, is key.