Giving Bad News

It’s no secret that ‘Giving Bad News’ to a colleague or employee is not an enjoyable experience for most managers, but by adopting certain behaviours outlined within this micro-learning course can make the process easier for everyone involved. This course will teach you how to make the process of delivering bad news smoother by bringing a personal touch to the situation, preparing beforehand, speaking with candour, listening to what the recipient has to say, being practical, and being aware of the effect that this news will bring to the rest of the workplace.