Front of the House: 03. Interacting with Guests – Fundamentals

Keep your guest-serving skills sharp with the tips in this elearning course, Interacting with Guests – Fundamentals. In this course we will review the principles of good customer service, including people skills, attentiveness, flexibility and know-how. The course will also provide some tips for improving your customer service skills so you can provide the best possible dining experience for your guests.

Part of our Front of the House series, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension.