Financial Services Business Skills: Cross-Selling

In this video course, we discuss cross-selling best practices, as well as a few not-so-best practices. Since cross-selling has recently come under fire for the way that some financial institutions have gone about it, we think this is probably a good video to watch if you don’t want to receive a huge fine. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way.