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Feedback on the product, on the sales rep, on the shipping, and even feedback on the customer support that the customer received after the purchase, are all valuable tools that can easily be collected for later analysis.
Make customers feel important and involved.
By asking for your customers to provide you with feedback, you’re communicating that you value their opinion, and you care about what they have to say. Your customers feel important because you’re treating them as such and they feel involved in shaping your product.
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