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In this micro-learning course, ‘Extreme Performance is Rarely Permanent’, we will delve into why business performance can fluctuate over time and how it can be measured. The statistical quirk known as regression to the mean, RTTM, has a vital role to play in how performance can vary. Measuring baseline performance and setting targets based on performance will help enable improvements, but it’s vital that your baseline takes account of RTTM in order to work effectively. We will explore this concept further and equip you with the tools to take accurate measurements of true performance to aid improvements.
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