Emergency Management for Property Managers: Part 1. Creating Your Emergency Plan

Every property manager has or will have to manage emergencies at their properties at some point in their careers. That includes fires, floods, injuries, blackouts, and even active shooter situations. Most of us know this is true and hope that when that time comes, we, our staff and our contractors will be able to effectively control the situation, do the right things in the right order, protect the residents, preserve the property, deal with the aftermath (including processing an insurance claim) and restore normal operations. Hope, however, is not a plan.
In this course, the first of a two-course series about emergency management, IREM instructor Jeff Lapin, CPM®, ARM®, DREI, covers how having a predetermined and rehearsed emergency plan for each property can reduce stress, demonstrate proper diligence, gain control of the situation, and do the right things in the proper order when all heck is breaking loose.
Part One in this series is about doing the hardest thing—getting started on your emergency plans. Jeff will walk you through a step-by-step process of thinking through what the most likely emergencies at any given property are, and then forming a logical plan, with the assistance of your team, for managing those emergencies.