Email Etiquette: 08. Using Reply All

This elearning course, Email Etiquette: 08. Using Reply All, discusses why the “reply all” function is a blessing and a curse. When it was first introduced, the “reply all” option was intended to provide a quick way to respond to everyone on an email without having to type in all of their email addresses. There are times when that’s an appropriate way to respond, but the problem is, it tends to get overused. In this short video course, we’ll go over the things you need to consider before you hit “Reply all.”

Part of our Email Etiquette series, this course features a narrated video with downloadable student materials for reference and a short quiz to test your comprehension.