Email Etiquette: 04. Formatting Your Email

Email Etiquette: 04. Formatting Your Email discusses the right ways to construct a business email. It recognizes that your company probably has an approved format for formal as well as informal communication. This course provides the basic information you need. Professional emails require a subject line, a greeting, a body and a closing. You will learn about the different ways to write formal greetings and closings and how to properly format the body of your emails. After you have spent a few minutes on this valuable video program, you will feel confident about writing to all your business contacts - colleagues as well as clients and customers.

Part of our Email Etiquette series, this course is presented as a narrated video with downloadable student reference materials and a short quiz to test your knowledge.