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In Session 7, “Culture and Diversity,” Talbot emphasizes the critical role of culture in management and the importance of diversity in creating high-performing teams. Drawing from over 25 years of leadership experience, Talbot discusses how managers set the tone for a company’s culture and how that influences team dynamics, innovation, and customer perception. He highlights the concepts of psychological safety, inclusive communication, shared values, and a clear vision as pivotal for fostering a collaborative and diverse workplace. The session also addresses the challenges new managers may face when integrating into an existing culture and providing actionable strategies for building a cohesive team aligned with the company’s goals. Additionally, Talbot tackles the tough decisions managers must make when dealing with team members who do not fit the cultural mold, stressing the importance of maintaining the team’s integrity and mission focus.
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