Effective Workplace Communication: Part 2 of 4. Instant Messaging Basics

In this course, you will explore essential techniques for effectively using instant messaging (IM) tools like Microsoft Teams in the workplace.
You’ll start by learning basic IM etiquette, ensuring your communication is clear, professional, and considerate. This course also includes an exercise designed to apply the concepts learned to real-world scenarios, allowing you to practice skills you will use daily in your professional communication.
By the end of the course, you’ll be equipped to handle numerous instant messages with confidence and professionalism. You’ll discover strategies for maintaining connections with coworkers and maximizing productivity. Join us to transform your workplace communication and become a more effective team member.