Effective Performance Feedback

Conducting employee performance feedback, both formal and informal, is a significant managerial responsibility. This course discusses when to provide feedback and how to structure and deliver effective performance reviews. You will learn the 7 steps for productive face-to-face performance reviews and the STAR format for written appraisals. Discover how to use positive and constructive feedback as an effective tool for improving employee performance and changing negative behavior.

This interactive course features interactive learning activities and audio narration to ensure comprehension of the material. To receive a certificate of completion, you must pass the final exam.