Effective Communication Skills: The Conscious Mind in Using Language

How do you interpret the information you take in, especially during conversation, when cognition must operate much more quickly? This lecture delves into the many pitfalls inherent in conversation, including the judgment tools we all use and the dangers in them revealed by Peter Senge’s iconic “inference ladder.” This lecture, presented by Dalton Kehoe, is from the Effective Communication Skills series. Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness—especially by overcoming the psychological and biological hard-wiring that often gets in the way of success. These 24 mind-opening lectures by Professor Dalton Kehoe, packed with the tools and strategies you need, are a powerful exploration of what’s really going on in any conversation you take part in.