Distance Selling: How to Influence Over the Phone

Overcome the challenges of distance selling with this elearning course, How To Influence Over the Phone, where we explore using the power of your physical presence when the client can’t see you. We will discuss body language and posture and how it impacts your calls, as well as looking at the importance of the attitude you project. We will study voice issues, proper breathing techniques on the phone and how to modulate your volume, pitch tempo and inflection. This course will provide you with the essential tools you need to make a call that inspires trust and confidence from your buyer.

The course Distance Selling: How to Influence Over the Phone includes a video lesson, downloadable student materials and a short online quiz to check your understanding of the topic.