Customer Service: 02. Helping Customers Increase Income

Our Customer Service: 02. Helping Customers Increase Income course takes you through how to ensure your customers see your organization as a tool to help them reach their business goals. In this course, we’ll look at what’s important to customers beyond the standard SQIs. We will review how revenue is created and go over what you can do to help them increase their revenue. We’ll also go over reach strategies and how to help increase transaction sizes.

Part of our Customer Service series, this course includes a video presentation, downloadable supplementary material and a short quiz to test your knowledge.