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Explora nuestro catálogo interactivo de cursos y lleva tu desarrollo profesional al siguiente nivel. 📚✨
Explora nuestro catálogo interactivo de cursos y lleva tu desarrollo profesional al siguiente nivel. 📚✨
This topic introduces learners to CSAT, a popular customer experience metric. Learners are taught what it is and how to calculate it, as well as how and when it should be used. It also covers the difference between CSAT and Net Promoter Score (NPS).
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| Subtitle Languages | American English, Canadian French, Latin American Spanish |
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