Culture And Diversity

As a nursing assistant, you are constantly communicating with your clients while you take care of them. Communication can be verbal, when using spoken language, and nonverbal, when using body language, like gestures, facial expression, and touch. Communication may be challenging when working with clients who have different cultural backgrounds. The clients might speak different languages, making verbal communication harder, or they might misinterpret nonverbal messages because their culture gives those nonverbal cues different meanings. To prevent this from happening, you should be familiar with their care plan and learn about their culture and how verbal and non-verbal communication can be different.