Crisis Negotiation Skills

This course is designed to assist law enforcement officers with understanding how to negotiate during a crisis. In this course, officer Ryan Tillman, founder of Breaking Barriers United, breaks down the skills needed to negotiate effectively. He will explain the process and help you identify key factors in effective crisis negotiation. By the end of the course, you should be able to use the five steps of the behavioral staircase to improve yourself, your organization, and your communities.