Creating Trust by Admitting Mistakes

We all have imperfect communication skills, and everyone makes mistakes. In this fourth of five episodes of Season 1 of A Lot Like Mike, experienced leader Mike seeks help from his executive coach Henry. Through mindful listening and powerful questions from Henry, Mike is challenged to consider his critical role in creating the team dynamics.
You will witness a demonstration of humility and course correction in action.

Following the short episode, subject matter expert Kahlilah Guyah observes how the key elements for creating trust through psychological safety are demonstrated with a focus on situational humility. Based on recent McKinsey research, this series focuses on teaching the most under-developed skills in corporate learning.