Conversation Skills: Listening and Showing Empathy

Showing empathy starts with acknowledging another person‚It’s situation and feelings, and showing compassion. Give your full attention, listen without judging, and be supportive. Empathy involves imagining the other person‚It’s perspective and responding thoughtfully. In this course, psychologists Eve Ash and Peter Quarry use real conversation examples to demonstrate how to listen and show empathy effectively.