Communicating with Empathy

How can empathy transform your daily conversations and relationships? In this course, you’ll learn to define and explain the crucial role of empathy in relationship building. You’ll then explore 10 empathetic communication skills you can apply in your everyday interactions at work and beyond. Finally, you’ll discuss and implement strategies for using empathy to resolve conflicts and enhance teamwork. After this course, you’ll be equipped to navigate conversations with greater empathy and understanding so you can build and strengthen essential connections.