Communicating Cross Culturally

In an increasingly-diverse workplace, it is important to learn about cross-cultural communication and how to maximize the effectiveness of communication. This course covers the basics. We provide valuable information on how to define culture, how to analyze your cultural values and the values of others, as well as how to understand the influence of cultural values in workplace communication. You’ll learn how to be a neutral observer, and how to understand the differences of non-verbal communication between cultures. This clearly-narrated course helps you identify ways to communicate effectively, as well as identify causes of cross-cultural miscommunication in the workplace. This course comes complete with games, exercises, quizzes, a final exam, and printable screens for reference.
In order to obtain a course certificate for NASBA CPE credits, please email info-nasba@opensesame.com with the following information:
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Course type: (online self study course)