Communicate with Courtesy

It happens to every busy professional on occasion: voice mails pile up, email messages are missed, and promises are left unmet. For whatever reason, someone drops the ball and another person is left wondering why. In the Communicate with Courtesy course, you will learn how to bring a human touch to your business relationships and communicate with empathy, respect, and honesty even when things do not go according to plan.

This interactive module with accompanying video and downloadable worksheet is based on the business relationship principles of ‘The Connector’s Way’ by author and speaker Patrick Galvin.