Catch People Doing Things Right!

Five praises for one criticism. That‚It’s the ideal ratio. But most leaders don’t follow it. Instead, they focus on the negative.. An inspiring leader ‚‘catches people doing things right.‚It’ When they act this way, productivity, engagement, retention, and loyalty soar. Everything you need to make empathy part of the way you lead is waiting for you in this illuminating interactive exercise.