Building Rapport Over the Phone: How to Establish a Relationship of Trust

Learners will be taught strategies for starting the call positively, ways to show they’re actively listening, how to build empathy, and more.

Información adicional

Audio Languages	American English
Content Style	Interactive
Primary Competency	Building Relationships
Content Features	Building Relationships
Course Text Languages	American English, Canadian French, Latin American Spanish
Subtitle Languages	American English, Canadian French, Latin American Spanish
Seat Time	6