Being Persuasive In Management Situations: Part B

This 2-part series discusses the manager’s role in negotiating win-win agreements with staff. In Part B, we’ll distinguish between positions and interests and help you reach win-win agreements. In this course, you’ll learn to identify the differences between positions and interests to determine where to focus your negotiations. You will also learn the methodology required for reaching win-win solutions.This course uses interactive elements and practical case studies to ensure comprehension of key concepts. We recommend taking Part A first to complete your understanding of everyday negotiations.