Becoming a Better Listener at Work

Has anyone ever said to you that they didn’t feel like you were listening to them? This feeling is pretty common, but it’s also one that’s easily avoided by engaging in conversations on a deeper level. This can yield profound results, strengthen relationships, and allow for team’s to work more effectively with increased trust. In this course, Dr. Eric Zackrison shares his tips for how you can become a better listener in the workplace. First, he shares the basics around what listening truly is, the different types of listening that exist, and what obstacles to listening can be present at work. He then dives into various situations you might encounter in the workplace that can test your ability to listen effectively, and gives you strategies to navigate these scenarios with better listening in mind. Finally, Eric reviews some of the overarching tools you can leverage to listen more impactfully across all situations. You’ll finish this course feeling prepared to engage with your colleagues more effectively when in meetings, giving feedback, or navigating a conflict.