Banking: Responsibilities of the Teller

In this course, Banking: Responsibilities of the Teller, we explore the various roles and duties of a bank teller, helping you to better understand the responsibilities that come with your position. We’ll discuss operational duties, such as dealing with transactions, policies and procedures, and we’ll cover customer service responsibilities like cross-selling, up-selling, being alert to fraud, dealing with office security, and more.

With the rise in online and ATM banking, some people might think the teller’s job is no longer important. That couldn’t be further from the truth. In this course, part of our Banking series, you’ll learn exactly why.