Assertiveness at Work

Learning how to be more assertive at work helps employees to contribute more to the team. When colleagues are able to communicate clearly to each other about what they need, it strengthens their relationships, allowing them to work together more effectively and increase productivity.
Some people are naturally assertive, but anyone can learn how to do it.
Being able to express themselves clearly and directly helps colleagues feel less stressed and grow in confidence. They can make their ideas heard and clearly express their thoughts and feelings.
In this course, we’ll look at the techniques people can use to be more assertive.
Firstly, we look at how to improve self-confidence so that the learner feels like what they have to say matters. Then we show them how to use assertive language to make a point clearly and directly.
Next, we look at the importance of body language and eye contact. Finally, we look at how to show respect to others while being assertive.
This microlearning course is an animated video, with audio narration and a multiple-choice post-assessment.