AI Chatbots: What They Are and Best Practices

You’ve probably heard a term used quite a lot recently - Chatbots. More and more companies are adopting this technology to efficiently and promptly communicate with customers and undertake work.

In this training course, we’ll discover the intricacies of human-AI exchanges and unpack best practices to handle these exchanges. The course will take around 7 minutes to complete and is designed for use on desktop, laptop, mobile and tablet.