Agile Project Management: 15. Soft Skills and Servant Leadership in Agile Projects

This course looks at the ‚Äúsoft skills” expected of an Agile project manager and the qualities that will make the manager stand out as an effective leader. The first half of the course covers topics that are more specific to the workplace, such as projecting the product’s vision, buy-in and negotiation, servant leadership and the PMI Code of Conduct. The second half focuses on the soft skills that can help you during development projects, as well as in your everyday life. They include such skills as coaching and mentoring, active listening and conflict resolution. The fifteenth part in a series of 20, this course is presented via narrated video with downloadable documents featuring study tools that include a glossary, flash cards, puzzles and practice questions. These make it easy to review key information from each chapter. Students who pass the final exam will receive a Certificate of Mastery.