Advanced Concepts in Knowledge Management

Knowledge management (KM) is a process of capturing and sharing knowledge. It is the seamless integration and use of your intangible resources. As such, it can be looked at as an investment in your employees’ minds: what they know, do well, value most about their work environments - all these things are crucial to success for knowledge workers in today’s competitive environment.
Knowledge management helps you identify gaps that exist between the skills people have now and those needed for future projects or positions within your company; then knowledge management will help close those gaps by matching them with appropriate training programs.