70:20:10 Learning and the OSF Ratio

The 70:20:10 Learning model is a useful formula for planning staff learning and development activities. It suggests that about 70% of people’s learning is gained through direct (hands-on) experience, with 20% derived from interactions with others (social) and roughly 10% through formal learning courses. Psychologist Eve Ash explains this model, also called the OSF Ratio (On-the-job, Social and Formal learning) and how this blend of learning ensures optimum growth, both for organizations and individuals.