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Selling 101: Types of Customers: Understanding the Five Main Types of Customers
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Understanding the Retail Sales Cycle: The Retail Sales Cycle Process
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First Aid – Stroke: Recognizing and Treating Strokes
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Microaggressions: What Can I Do?
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Selling 101: How to Open a New Sales Conversation: How to Engage in a Successful Sales Conversation
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Emergency Preparedness – Emergency Planning: Practicing Your Emergency Plan
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Food Safety – Hot Surfaces: Working with Stoves
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Cleaning and Disinfecting: Proper Cleaning and Disinfecting of Surfaces
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Cashier Loss Prevention – Retail: Preventing Loss During a Transaction – Retail
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Leadership Essentials: Crisis Leadership for Offices: Tips for Leading During a Crisis
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Customer Satisfaction Score (CSAT): An Introduction to Customer Satisfaction Score (CSAT)
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Live Chat – Typing Skills: General Typing Tips and Definitions
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Leadership Essentials: Crisis Leadership for Offices: Understanding Maslow’s Hierarchy of Needs
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Live Chat – Essentials: Best Practices for Live Chat Conversations
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Understanding Internet Speed Terminology: Types of Internet Speeds and How to Measure Them
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Understanding Mobile Hotspots: What are Mobile Hotspots?
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Pallet Jack Safety: Inclines, Loading Docks, & Parking
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Gender Identity and Expression: Overview (US English)