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The Emotional Skills of the Manager (GB)
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Developing an Interpersonal Communication Strategy (GB)
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Fostering and Maintaining Motivation (GB)
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Managing Your Time Strategically (GB)
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Making Your New Management Position Successful: Part A (GB)
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Three Levers for Building Winning Cooperation (GB)
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Project Planning: Part A(GB)
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Emotional Intelligence Fundamentals: Part A
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Assertiveness Toolkit: Part A (GB)
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Customer Relationship: Creating Commitment (GB)
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Customer Relationship: Practicing Active Listening (GB)
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Adapting to Other People to Communicate More Effectively: Part B (GB)
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Developing Loyalty Through Customer Relationships (GB)
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Controlling Your Emotions (GB)
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Adapting to Other People to Communicate More Effectively: Part A (GB)
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Customer Relationship: Building Trust (GB)
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Three Routes to Good Communication (GB)
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Focusing on Your Priorities (GB)